Last Updated: February 2026
Welcome to CitrusBurn, your trusted source for weight loss supplement reviews. We want to ensure complete transparency about refunds for products featured on our website.
Important Notice: CitrusBurn is an informational review platform. We do NOT sell, ship, or process payments directly. All purchases are handled by official product vendors or manufacturers.
How Refunds Work
When you purchase through links on CitrusBurn, your transaction occurs directly with the product’s official website or authorized seller. Each brand manages its own refund policy.
To request a refund:
- Check your order confirmation email for the vendor’s contact information
- Contact the official brand’s customer support directly
- Most supplement brands offer 30-60 day money-back guarantees
- CitrusBurn cannot process refunds, as we don’t handle transactions
Typical Refund Conditions
Vendor policies generally require:
- Requests within the guarantee period (usually 30-60 days)
- Products returned in original packaging (if required)
- Valid order number or proof of purchase
Processing times vary by brand and payment method.
Damaged, Defective, or Wrong Orders
For immediate issues with your order:
- Damaged products → Contact vendor for instant replacement
- Wrong item received → Free exchange guaranteed
- Late delivery → Full refund or reshipment at your choice
All vendors we recommend have dedicated support teams ready to resolve issues quickly.
Need Help Finding Vendor Support?
If you can’t locate your vendor’s contact information, email our team:
We’ll help you connect with the right support team immediately.